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Platinum Card Concierge

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  • Receive assistance 24/7 with most personal or business needs
  • Let our team of professionals remind you of important dates and help find gifts for all occasions
  • Plan with our experts and receive suggestions, information, and event access
  • Call 1-800-525-3355

Platinum Travel Service

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  • Rely on our team of travel counselors to help create perfect custom itineraries
  • Enjoy a network of travel partners worldwide
  • 24/7 assistance to help you every step of the way
  • Book by calling Platinum Travel Service at 1-800-525-3355

Customer Service

  • A dedicated team is available 24/7 for your every need
  • From statement questions to lost Cards, someone is there to help
  • For immediate assistance, call 1-800-525-3355

American Express Mobile Site

  • Get an exclusive look at the enhanced mobile site
  • Locate the nearest lounges in airports worldwide through
    your Airport Lounge Access benefit
  • Carry a guide to your benefits wherever you go
  • View events exclusive to your Card
  • Visit americanexpress.com on your iPhone® or Android™ smartphone*
* See details

The following software will be supported for this experience: Android devices running firmware 2.2. and above, Apple iPhone® and iPod® Touch running IOS 4 and above. The following devices will not be supported: Android devices running firmware 2.1 and below, All Blackberry devices, Apple iPhone® and iPod® Touch running IOS 3 versions, Apple iPad®

Year-End Summary

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  • Annual summary of spend categorized by type, like “dining” or “travel”
  • Organize charges by pie chart or bar graph and easily print in PDF or Excel formats
  • Access anywhere via Manage Your Card Account Online
  • Call Customer Service at 1-800-525-3355 for additional assistance

Extended Payment Options

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  • Extend payment on select charges
  • Pay over time with interest
  • Call the number on the back of your Card, 1-800-525-3355, for more information

Money Manager

  • Fee-free, easy way to keep track of all your accounts online, in one place
  • Organize Membership Rewards® points, credit cards, checking accounts, and more

Travelers Cheques with No Purchase Fee

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  • Get Travelers Cheques before your next trip, with no purchase fee at American Express Travel Service Offices
  • Travel with peace of mind knowing the Travelers Cheques will be refunded if lost or stolen, usually within 24 hours

Additional Cards

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  • Add Additional Cards to your account, and continue earning Membership Rewards® points on all Additional Cards
  • $175 for the first 3 Additional Platinum Cards, then $175 for each Additional Platinum Card(s)
  • $45 for the first 5 Additional Gold Cards, then $45 for each Additional Gold Card(s)
  • Apply a limit to total purchase amounts each billing period with Custom Limits® 48

No Pre-Set Spending Limit

  • Your Platinum Card has no pre-set spending limit, giving you the purchase power that adjusts with your use of the Card and other factors*
  • Call 1-800-525-3355 to learn more
* See details

No pre-set spending limit does not mean unlimited spending. Purchasing power adjusts with your use of the Card, your payment history, credit record and financial resources known to us, and other factors.